Investigative Interviewing

🕵️‍♂️ Explore the Art of Investigative Interviewing with Confidence!

Course Headline: An Entry Level Course for Mastering Basic Investigation & Interview Skills

Course Overview:

Investigative interviewing is a critical skill across various sectors, from criminal investigations to internal disciplinary enquiries. It's a process that demands clarity, confidence, and an understanding of both human behavior and legal frameworks. This entry-level course is meticulously designed to equip you with the essential tools and knowledge to conduct investigatory interviews effectively and ethically, whether you're speaking with witnesses or individuals under scrutiny.

What You'll Learn:

• Foundation of Interviewing: Understand the core principles that underpin effective interviewing techniques.
  • Master the art of speaking to people in a variety of contexts.
  • Learn how to approach both cooperative and uncooperative individuals.
• Practical Skills: Get hands-on experience with real-life scenarios and role-play exercises that bring theory to life.
  • Discover strategies for managing different interviewee personalities, from liars to those who are truthful, silent, or a mix of all.
  • Apply the knowledge gained through Employment Tribunals to enhance your interviewing techniques.
• Legal Compliance: Ensure that your interviews are not only effective but also legally sound and fair.
  • Gain confidence in conducting investigations within the bounds of the law.
• Structured Approach: Utilize a consistent model to handle unique situations with ease.
  • Learn to use a flow chart system for a clear and methodical approach to investigations.
• Outcome Focused: Understand the importance of obtaining admissions while recognizing that failure to do so is not the end of the process.
  • Know when and how to apply the "5 Ws & H" (Who, What, Where, When, Why, How) in your investigations with a flowchart of events for clarity.

Instructor Profile:

Ian Kirke, the Managing Director at TFS Success, is a seasoned expert in the field of risk consultancy. With a wealth of experience, Ian has led TFS to provide bespoke training packages, including the "out-of-custody" interviewing program for Hertfordshire Constabulary. His approach is both practical and process-driven, ensuring that investigators at all levels can benefit from his expertise and experience a significant return on investment (ROI).

Testimonials:

Hear from industry experts who have experienced the transformative impact of TFS's Investigative Interviewing course.

• Gary Tattersall, Group Risk Manager at Jack Wills: "The TFS approach to interviewing is a breath of fresh air, providing a practical framework for all levels of investigations."

• Leyton, Morgan Head of Business Protection at Sally Salon Services: "The structured process offered by TFS's training, including role-play exercises, is incredibly beneficial and goes beyond just theory."

Key Takeaways from the Course:

• A tested methodology that has stood the test of time in various settings.
• Confidence in doing the right thing both practically and legally.
• Applying a consistent model to unique situations.
• A fantastic, structured way to investigate, with a focus on process.
• Understanding the "5 Ws & H" alongside a flowchart of events for clear investigation paths.

Embark on your journey to becoming an adept investigative interviewer today! Enroll in our Investigative Interviewing course and unlock the door to a world of confident, competent, and legally compliant investigations. 🕵️‍♀️