Customer Service: How to sell more without advertising

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.
4.56 (1278 reviews)
Udemy
platform
English
language
Sales
category
instructor
Customer Service: How to sell more without advertising
6 854
students
1 hour
content
Feb 2016
last update
$29.99
regular price

Why take this course?

🌟 Course Title: Customer Service Excellence: Master the Art of Creating Loyal Customers

🎓 Instructor: Miles Furnell

🚀 Headline: Unlock the Secrets to Epic Customer Experiences that Drive Loyalty and Word-of-Mouth Referrals!


Transform Your Business with Exceptional Customer Service 🛒✨

Most businesses are so busy chasing new customers that they overlook a critical truth: The key to sustainable growth lies in the excellence of your customer service. In this comprehensive online course, you'll learn how to cultivate a customer-centric approach that not only retains your current clients but also turns them into your most passionate advocates.

Why Focus on Customer Service? 🤔🚀

  • Retention Over Acquisition: It's widely acknowledged that acquiring a new customer can be five times more expensive than retaining an existing one.
  • Word of Mouth: Satisfied customers are your best marketers. They can amplify your brand through positive word of mouth.
  • Repeat Business: A great customer service experience can lead to repeat sales, increasing the lifetime value of each customer.

What You'll Discover in This Course 🎯

  1. Understanding Customer Behavior: Learn what drives customer satisfaction and loyalty.
  2. Building a Customer-Centric Strategy: Develop a plan that prioritizes the customer at every touchpoint.
  3. Creating Systems for Success: Implement processes and systems that support an exceptional customer experience.
  4. Empowering Your Team: Ensure your staff are equipped to deliver outstanding service every time.
  5. Measuring and Improving: Use feedback and analytics to refine and enhance your customer service continuously.

Course Highlights 🌟

  • Over an Hour of Expert Insights: Dive into carefully structured videos featuring real-world examples that will illuminate the path to customer service excellence.
  • Interactive Quizzes: Reinforce your learning with engaging quizzes throughout the course.
  • Real-World Application: Apply what you learn directly to your business for immediate impact.
  • Community Engagement: Join a community of like-minded professionals who are all striving to elevate their customer service.

Who Is This Course For? 🎫

  • Small Business Owners: If you're looking to grow your business organically, this course is for you.
  • Customer Service Managers: Enhance your skills and lead your team to new heights of customer satisfaction.
  • Entrepreneurs: Learn how to differentiate your brand with a standout customer service experience.

Join Miles Furnell in This Transformative Learning Journey! 🛣️

Embark on a path to creating a customer experience that will not only set you apart from the competition but also create a loyal base of customers who actively promote your business. Enroll in "Customer Service: How to Sell More Without Advertising" today and start building a legacy of excellence!


📆 Start Your Journey Now: Elevate your customer service game and watch your business flourish. With every interaction, turn a transactional experience into a memorable one that keeps customers coming back for more. Let's build a brand that speaks volumes through the power of word of mouth! 🗣️💬✨

Course Gallery

Customer Service: How to sell more without advertising – Screenshot 1
Screenshot 1Customer Service: How to sell more without advertising
Customer Service: How to sell more without advertising – Screenshot 2
Screenshot 2Customer Service: How to sell more without advertising
Customer Service: How to sell more without advertising – Screenshot 3
Screenshot 3Customer Service: How to sell more without advertising
Customer Service: How to sell more without advertising – Screenshot 4
Screenshot 4Customer Service: How to sell more without advertising

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383398
udemy ID
02/01/2015
course created date
15/03/2020
course indexed date
power
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