Conflict Management at Work: Real World Strategies & Tools

A Practical Introduction to Workplace Conflict Management for Managers and Supervisors
4.31 (4226 reviews)
Udemy
platform
English
language
Management
category
instructor
Conflict Management at Work: Real World Strategies & Tools
12 833
students
1.5 hours
content
Mar 2020
last update
$29.99
regular price

Why take this course?

🎓 Conflict Management at Work: Real World Strategies & Tools 🚀

Course Headline: A Practical Introduction to Workplace Conflict Management for Managers and Supervisors


Introduction: Conflict is an inevitable part of the working world, and it's not all bad! When managed correctly, conflict can lead to positive outcomes such as innovation and change. However, when left unchecked, conflict can quickly become detrimental, leading to stress, reduced productivity, strained relationships, and even damaging behaviors within your team or organization. As someone in a supervisory or managerial role, you're often tasked with resolving these conflicts. This is why the ability to manage conflict effectively is not just a valuable skill but a necessity!


Course Overview: 🔍 Mastering Conflict Management: You'll discover the tools and strategies you need to navigate workplace disagreements, prevent escalation, and foster a positive work environment. This course is designed for those who have encountered or foresee conflict in their professional roles.

Key Topics Covered:

  • The sources of conflict
  • Effective listening techniques
  • Understanding the impact of personalities on conflict situations
  • Recognizing how people resist ideas
  • Identifying the signs and stages of conflict escalation
  • Steps to de-escalate conflicts
  • Strategies for resolving conflicts
  • Five essential ways to handle conflict effectively
  • Techniques for recovering from a damaged workplace relationship

Your Engagement: 📄 Conflict Log Project: Throughout the course, you'll maintain a Conflict Log to observe, record, and share your experiences. This hands-on approach will be supported by your fellow students and the course tutor, fostering a collaborative learning environment.


Who is this for? This course is ideal for those who regularly encounter conflict in their professional settings, with a particular focus on managers, supervisors, and team leaders. If you're someone who rarely faces conflict at work, this might not be the course for you! 😊


Your Expert Tutor: 👤 Dr. Mike Clayton: Your guide through the complexities of conflict management, Dr. Mike Clayton, has a wealth of experience managing conflicts in various settings, from team dynamics to client relations. His expertise is backed by 25 years in business and a decade of training others to master these skills.


Course Highlights: 🛠️ Proven Tools and Techniques: Learn from Dr. Clayton's firsthand experiences, including his own 'Breakdown Routine,' which he successfully applied on three occasions to mend professional relationships.

  • Prevent conflict before it starts
  • Reduce the intensity of conflicts as they arise
  • Handle conflicts when they are at their peak
  • Recover from the aftermath of a conflict-induced relationship breakdown

Commitment to Your Success: 💰 30-Day Unconditional Money-Back Guarantee: We're confident that this course will provide you with valuable tools for conflict management. If you don't find it beneficial, we offer a full refund within 30 days of your purchase, no questions asked.


Support and Resources: 💌 Dedicated Support: Have questions or need clarification? Dr. Clayton is committed to supporting your learning journey and will respond to your inquiries typically within 24 hours.


Enroll Today: 🚀 Take the First Step: Enroll in this course now and start mastering conflict management for a more productive, harmonious workplace. Let's transform challenges into opportunities!


Enroll in "Conflict Management at Work: Real World Strategies & Tools" today and embark on a journey to becoming a confident and skilled conflict manager. Your work environment will thank you for it! 💼✨

Course Gallery

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Comidoc Review

Our Verdict

Conflict Management at Work offers a comprehensive introduction to recognizing and managing conflict, specifically tailored for supervisors and managers. While certain elements can detract from the learning experience, the course stands out with practical approaches and strategies that users find beneficial in their professional lives.

What We Liked

  • Packed with useful information and strategies for managing conflicts at work
  • Helps learners recognize the signs of conflict early to reduce incidents
  • Provides insights into social styles within workplace relationships
  • Includes downloadable PDFs and exercises for hands-on learning

Potential Drawbacks

  • Music between lessons can be annoying and repetitive
  • Some users find the course volume too low on certain devices
  • Exercises could benefit from direct references to lecture content
  • Occasionally lacking in practical examples for real-world application
1337450
udemy ID
01/09/2017
course created date
20/11/2019
course indexed date
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