Basics of Dynamics 365 & Power Platform

🌟 Master the Microsoft Stack: Basics of Dynamics 365 & Power Platform with Goloknath Mishra 🌟

Are you ready to embark on a journey through the world of customer relationship management (CRM)? Whether you're new to Dynamics 365 and Power Platform or looking to solidify your foundational knowledge, this course is your golden ticket! Join our expert instructor, Goloknath Mishra, as he guides you through the transformative evolution from Dynamics CRM to the comprehensive suite of tools that is Dynamics 365 & Power Platform.

📚 Course Headline: Dynamics CRM Journey till Dynamics 365 & Power Platform: A Comprehensive Guide to Basic Information and Application Development

Course Description:

In this comprehensive course, we'll dive into the heart of Microsoft's business applications with a focus on understanding and utilizing Dynamics 365 and Power Platform effectively. Here's what you can expect to learn:

🔍 01. Dynamics CRM to Dynamics 365 Journey:

• Discover the origins of Dynamics CRM and trace its remarkable transformation into the robust solution known today as Dynamics 365.

🚀 02. Basic Information on Dynamics 365:

• Understand what CRM is all about and explore the core processes of Sales, Service, and Marketing.
• Get familiar with the comprehensive offerings from Dynamics 365 that support these critical business functions.

💻 03. Dynamics 365 Environment Creation:

• Learn how to set up environments tailored for addressing core CRM processes, ensuring a solid foundation for your applications and data.

🎨 04. Different App Creation including Power Apps, Power Automate, Power BI, Power Virtual Agent:

• Gain hands-on experience in creating various apps with Microsoft's Power Platform.
• Understand the registration process for Power Apps, automation capabilities with Power Automate, data visualization with Power BI, and conversational AI with Power Virtual Agent.

🛠️ 05. Power Platform Admin Centre & On-Premise Data Gateway:

• Navigate the Power Platform Admin Centre to manage your applications and users.
• Learn how to install and configure the On-Premise Data Gateway for seamless data integration.

✨ 06. New UI for Trial & History of Environment:

• Explore the updated user interface for trial environment creation, along with new features that enhance your experience.

🔗 07. D365 Channel Integration Framework:

• Dive into the integration framework and understand how to configure Dynamics 365 with third-party CTI services like Genesys and Cisco for enhanced capabilities.

By the end of this course, you'll have a solid grasp of the basics of Dynamics 365 and Power Platform, including its core components: Power Apps, Power Automate, Power BI, and Power Virtual Agent. This knowledge is crucial for anyone looking to leverage these tools for business growth and operational efficiency.

🎓 Why Take This Course?

• Expert Instruction: Goloknath Mishra brings years of experience to the table, ensuring you receive insights from a seasoned professional.
• Hands-On Learning: Engage with real-world scenarios and practical examples to solidify your understanding.
• Comprehensive Coverage: From the fundamentals to advanced features, this course covers the entire spectrum of Dynamics 365 & Power Platform capabilities.
• Future-Proof Your Skills: Stay ahead of the curve by learning the latest tools and technologies from Microsoft.

Embark on your journey with confidence, knowing that you're equipped with the knowledge to harness the full power of Dynamics 365 & Power Platform. Enroll in this course today and unlock a world of possibilities! 🚀📊💡